About membership registration

It is so convenient to register online shop members!

  • Point01

    When it is troublesome every time
    Input information automatically!

    If you register as a member (free of charge) when using the online shop and register the customer information, you will not have to have to enter the customer information every time during the payment procedure, so it is easy to order. I can.
    * There is also a "guest purchase" where you can use the online shop without registering as a member.

  • Point02

    Check out the shopping history in the list!

    You can check the past order history.

  • Point03

    Register the e -mail magazine and get a great deal of information as soon as possible!

    We will deliver great campaign information as soon as possible by registering an e -mail magazine member at the same time as a member registration.

Flow of membership registration

  • Step01

    Move to the login screen


    Press the login icon on the menu at the top of the screen.

  • Step02

    Enter the registration information


    After entering "Surname", "Furigana", "Frigana (Namae)", "E -mail address", and "Password", check the terms of use and privacy policy, and check "I agree" if you like. Press the "Register" button.

  • Step03

    Send registration information


    The information transmission confirmation page will be transitioned, so check "I'm not a robot" and then press the "Send" button. This completes the membership registration. Next, perform the address registration work.

Address registration flow

  • Step01

    Move to My Page


    Press the humanoid icon on the top menu at the top of the screen while logging in the member.

  • Step02

    Move to the registered address confirmation screen


    Press "Address Settings" in the detailed item of the account.

  • Step03

    Move to the address registration page


    If you transition to the registered address confirmation page, press "Add a new address".

  • Step04

    Enter the registration information and add an address


    Enter the "Surname", "Phone", and "Phone number" and press the "Add address" button.

About order method

  • Step01

    Select the product and go to the shopping basket


    (1) Enter the number and select various options as needed.
    (2) Press the "Add to the cart" button.

  • Step02

    To the cart screen


    (1) After adding the product to the cart, press the "Cart" button at the top of the screen.
    (2) If you have any requests for the store, please fill in here.
    (3) If there is no mistake in the product in the cart, press "Go to the purchase procedure".

  • Step03

    Delivery destination specification


    (1) If you have already registered online shops, you can omit the information input if you can log in.
    (2) If you are using it for the first time, please enter your "delivery address".
    (3) Press the "Proceed to select delivery method" button to proceed.

  • Step04

    Select the delivery method


    (1) Please check the delivery destination and select the desired "delivery method".
    (2) Press the "Proceed to payment" button.

  • Step05

    Enter the payment method and complete the payment


    (1) Enter the payment information.
    (2) Press the "Confirm order" button.

If you can't receive an email from our shop

  • "Order confirmation email" will be sent to the e -mail address entered at the time of ordering. Please make sure that the content is wrong just in case.
    If there is an error in the content, if you use free mail, career, provider mail such as gmail, yahooMail, or if you are setting up spam mail, it is highly likely that you will not be able to receive e -mails normally. You may not receive an email from our shop.
    In that case, please contact us directly by phone.

    【telephone number】052-741-5553

About payment method

JEUNET Geni Jewelry allows you to use the following payment methods:

  • credit card

    [Types of credit cards that can be used]
    VISA / MasterCard / American Express / JCB
    Our website uses a security system called SSL. All your important credit card information is encrypted and sent.

    【please note】
    * In principle, we do not send credit card use in principle because of security consideration. We will replace the usage statement sent by the credit card company as a copy.
    * Depending on the usage status of the customer, it may be changed to other payment methods.
    * In the case of payment by credit card, we will approve your card on the website when ordering. If this approval is not obtained, please note that the use of the card will not be confirmed.

About shipping and delivery

  • Delivery company

    Yamato Transport or Sagawa Express

  • Delivery timing

    ■ If you have a specified
    Please order 5 days before the date you wish to arrive.

    ■ If there is no specific specification
    Credit ⇒ After confirming your order, we will ship within 3 business days.

  • Time specification

    If you wish, please fill in the cart page when the product is added to the cart.
    * You can specify it after 5 days. If you wish to arrive at the shortest, please order without specifying the date and time.

    * There is an area that can not be specified for some time zone, so in that case, the delivery slip will be described as "Delivery of XX time delivery", but please note that it is not possible to guarantee delivery.

  • About delivery fees nationwide

    The shipping fee will be borne by our company.

About return / exchange

If we have any mistakes, etc., we will contact you within 5 days after the product arrives and accept returns.
In addition, please note that we cannot accept returns due to customer convenience in principle.
For returns, please check the following [Conditions].

  • About conditions

    We will accept returns only in the following cases.
    ・ In the case of defective products
    ・ When a different item arrives from the ordered product

    In addition, we cannot accept returns of the following products.
    ・ Products that have been 5 days or more after arrival
    ・ Products damaged by your negligence

  • Returned goods and procedure method

    In the case of our products, we will bear the shipping cost if the product is dirty or damaged.
    * If you wish to return, please be sure to contact our shop once.

  • Procedure method

    We will transfer to the designated account within 4 days after returning the product.
    We will bear the commission.

  • Destination

    2-7, Chikusa, Chikusa -ku, Nagoya -shi, Aichi

About cancellation

  • About cancellation of the product before shipping

    Please note that we do not accept cancellations after ordering due to customer convenience in principle.

About the corresponding browser

The browser that supports this online store is as follows.
If it is browsed or purchased with Internet Explorer, unexpected behavior may occur, so please browse and purchase with another browser.

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Apple Safari for iOS
Google Chrome for Android